Privacy Policy
Effective Date: [Insert Date]
Company: CommandHaul™ (Houston Online Marketing)
CommandHaul (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and platform.
1. Information We Collect
We may collect the following information:
- Name, email address, phone number
- Company name and business details
- Driver and operational data submitted through the platform
- Device and usage data (IP address, browser type, pages visited)
2. How We Use Your Information
We use your information to:
- Provide and operate the CommandHaul platform
- Respond to demo requests and inquiries
- Send transactional communications (e.g., alerts, confirmations, system notifications)
- Improve our services and user experience
- Comply with legal and regulatory requirements
3. SMS & Email Communications
By submitting your information, you consent to receive:
- Transactional emails related to your account, operations, and system alerts
- SMS notifications for time-sensitive operational updates (e.g., load alerts, compliance flags)
We do not send spam or sell your contact information.
You may opt out of non-essential communications at any time.
4. Data Sharing
We do not sell your personal information.
We may share data with trusted third-party providers strictly for:
- Hosting and infrastructure
- Email and SMS delivery (e.g., MailerSend, Twilio)
- Analytics and performance monitoring
These providers are required to protect your data.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain data only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
7. Your Rights
You may request to:
- Access your data
- Correct inaccurate information
- Delete your data (subject to legal requirements)
To make a request, contact us at:
📧 [your email address]
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions, contact us:
CommandHaul
📧 [info@commandhaul.com]
🌐 https://commandhaul.com
Transactional Email and SMS Communications
CommandHaul sends transactional email and SMS notifications related to platform activity, driver access, ticket processing, load review, and operational alerts.
These messages may include:
- Driver signup and onboarding notifications
- Driver approval and portal access notifications
- Owner-operator notifications when hired drivers sign up or are approved
- Load ticket approval confirmations
- Ticket review, duplicate ticket, overweight load, or compliance alerts
- Administrative alerts related to ticket processing or dispatch review
- Demo request confirmations or internal lead notifications
These communications are sent only in response to user activity, account status, operational workflows, or system events. CommandHaul does not use these notifications for unrelated marketing or promotional spam.
Users may contact support at support@commandhaul.com with questions about system notifications.
Houston Online Marketing
Nicholas Jones
21803 Morton Rd
Ste 650 #014
Katy, TX 77449
United States
Email: info@commandhaul.com